Payroll Specialist
Concentrix is a leading global provider of customer experience (CX) solutions and technology, helping some of the world’s best brands deliver exceptional interactions. With operations in over 40+ countries and a team of hundreds of thousands, we pride ourselves on delivering excellence in business process outsourcing (BPO), digital transformation, and employee engagement.
Position Overview
We are seeking a detail-oriented and proactive Payroll Specialist to join our HR & Finance team. The Payroll Specialist will be responsible for ensuring accurate and timely processing of payroll for employees, compliance with local laws and company policies, and providing payroll-related support to employees and management.
This role requires a high degree of accuracy, confidentiality, and the ability to work in a fast-paced, global environment.
Key Responsibilities
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Process end-to-end payroll for employees in accordance with company policies, employment laws, and country-specific regulations.
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Validate timekeeping data, attendance records, and employee information before payroll runs.
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Prepare, review, and distribute pay statements and reports with accuracy and timeliness.
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Manage payroll adjustments including bonuses, deductions, overtime, and benefits.
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Ensure compliance with tax laws, social security, and other statutory reporting requirements.
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Partner with HR, Finance, and Compliance teams to reconcile payroll data and resolve discrepancies.
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Handle payroll queries from employees with professionalism, ensuring excellent internal customer service.
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Assist in audits, month-end close, and reporting of payroll-related metrics.
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Continuously review payroll processes to identify and recommend improvements.
Qualifications & Requirements
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Bachelor’s degree in Accounting, Finance, HR, or related field (preferred).
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2–4 years of payroll processing experience, preferably in a large multinational or BPO environment.
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Strong knowledge of payroll systems, tax regulations, and labor laws.
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Proficiency in payroll software (e.g., ADP, Workday, SAP, Oracle, or similar).
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Advanced Excel and analytical skills with strong attention to detail.
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Excellent communication and problem-solving skills.
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Ability to maintain confidentiality and handle sensitive data.
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Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
What We Offer
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Competitive salary and benefits package.
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Opportunities for growth and career advancement within a global company.
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Collaborative and inclusive work environment.
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Exposure to international payroll processes and systems.
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Work with a diverse team across multiple regions.
At Concentrix, we believe in investing in our people. Join us and be part of a dynamic, people-first organization where you can grow your career while making a real impact.
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